Built around how your sector works
The same platform, configured around the real processes of each activity.
Services and maintenance
Plan your technicians, close work reports on site and invoice the same week the job was done.
Cleaning and facility services
Track attendance at every site, document the work done and prove compliance to your customer.
Construction and refurbishment
Know the real cost of every job while it is still running, not at final settlement, and have your subcontractors' paperwork in order before they set foot on site.
Transport and logistics
Planned shipments, legal paperwork issued in order and your customers tracking their delivery in real time.
Retail
Sell in store with stock and accounting up to date, and build loyalty from your customer's own phone.
Industry and manufacturing
From order to delivery, with the shop floor, the warehouse and costs connected and measured.
Training
Manage students, courses and subsidies, and deliver online from your own campus.
One single platform
Why the same software works for seven different industries
A cleaning company and a haulier look nothing alike from the outside, but underneath they repeat the same problems: knowing who worked where, documenting what was done, invoicing it without anything falling through the cracks, and getting paid. CSG-360 solves that common ground once, and what changes from one industry to the next is which modules are switched on and how they are configured.
Work is documented where it happens
The operative, driver or technician closes their job sheet on their phone, with the customer's signature and photos if needed. There is no longer a piece of paper somebody has to type up three days later.
What gets done is what gets invoiced
The hours, materials and travel recorded on the job sheet flow straight into the invoice. This is where most service companies lose their margin: on work that was done and nobody invoiced.
One record, not five copies
The customer, the contract, the price and the history exist once and every area sees them. No reconciling the operations spreadsheet against the office one.
Compliance comes built in
Time tracking, e-invoicing, contractor documentation, data protection. What the law requires you to evidence comes out of the daily work itself, not from a separate effort to survive an inspection.
How it is rolled out
From the industry to your company's day to day
An industry is not a mould: two cleaning companies of the same size work differently. The starting configuration comes from the industry; the fine tuning comes from how you actually work.
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01
We listen to how you work today
Before proposing anything. What gets recorded, where, who reviews it and at what point it is invoiced. That is what tells us which modules are needed and which are not.
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02
We start from what already works in your industry
Not from scratch: the base configuration is the one used by similar companies that have been running it for years, with their job sheet types, their rates and their reports.
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03
It is adjusted to your case
Whatever does not fit gets adapted. We build the product ourselves, so a change that makes sense ends up in the platform and everyone benefits from it.
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04
We stay through the roll-out
Training for the team and follow-up afterwards. A project does not end when the software is delivered, but when people are working with it every day.
Frequently asked questions
What if my industry is not on the list?
The industries shown are the ones where we have the most installations, not the only ones we cover. The platform is modular: if your activity combines services, stock and invoicing (and almost all of them do) there is a configuration that fits. Tell us how you work and we will tell you straight whether it does or not.
Do I have to take the whole platform?
No. You switch on only the areas you need and add more when they are needed. Many customers started with time tracking or the CRM and added as they grew; since everything shares the same data, adding an area does not mean migrating anything.
How long does it take to go live?
It depends on how many areas are involved and on the state of your current data. A contained roll-out (time tracking and job sheets, say) goes live in weeks. A project replacing the ERP, accounting and invoicing takes months. At the first meeting we give you a specific timeframe, not a range.
Can I migrate the data I already have?
Yes. Customers, items, rates, invoicing history and accounting balances are imported from the previous system. Whatever cannot be recovered, we tell you before starting, not halfway through the migration.
Does it work on the operatives' phones?
Yes, and it is the most used part in service industries. There are Android and iOS apps with job sheets, clock-in, customer signature and data lookup, and they work without coverage: anything pending syncs once it is back.
Shall we talk about your company?
Tell us how you work today and we will show you, on your own case, what would change with CSG-360.
Call us: 986 90 40 60