San Remo
Product: CSG-Retail
Management software for shops and retail chains
Sell in store with stock and accounting up to date, and build loyalty from your customer's own phone.
The problem
Each shop runs at its own pace and consolidating group sales takes days. The stock the system reports is not what is on the shelf, promotions are applied by hand, and loyalty schemes end up as a cardboard card the customer loses.
How we solve it
The touch POS is built to be fast at the counter and complete behind it: receipts, cash closings, vouchers, returns and promotions, with each sale drawing down inventory and posting to accounting without anyone doing a thing. Sales from every location are consolidated and analysed in real time, with stock per shop and per warehouse in plain view. Loyalty lives on the customer's phone: cards in Apple Wallet and Google Wallet that collect points as they buy and update themselves, with no plastic and no app to install. And if you sell through other channels too, availability is synced so you never sell the same item twice.
The counter
A POS is judged in the queue but chosen for what it does behind the scenes
If taking payment takes ten seconds longer than it should, the shop feels it every single day. That is why the screen is touch-based and direct, works with a barcode scanner and a scale, and accepts the payment methods you use, including split payment when the customer divides the amount between card and cash. What usually decides the purchase, though, is what happens after each receipt.
The cases that are not the simple one
Refund vouchers that find the original receipt by its code, gift receipts, credit sales to account customers that go to their account instead of being collected, and cash drawer opening and closing with its count and its discrepancies in plain view.
Every sale draws down inventory and posts to accounting
Without anyone doing a thing. Shop stock and accounting are not later work: they are a consequence of taking the payment.
Invoicing meets Spanish anti-fraud and Verifactu rules
Every receipt generates its signed, chained record. It is not a separate module to switch on: it is the same invoicing engine the rest of the platform issues with.
This is handled by the POS, alongside Verifactu and the accounting and finance block.
Real stock
Making the stock in the system match what is on the shelf
The gap between what the software says and what is actually in the shop is not fixed by an annual stocktake: it is fixed by counting what moves most, often. Counts can be full or partial, by product family, by zone or by turnover, and they are done without stopping trading.
The difference is shown product by product and valued
The system compares counted against theoretical, and the adjustment leaves its trail: what was corrected, by how much, who did it and why.
The history turns a discrepancy into information
Where shrinkage happens, which references never add up and which zone needs review, instead of a number that gets corrected and forgotten until next year.
Across several shops and several warehouses at once
Stock at every point of sale and every warehouse is in plain view, with transfers between them recorded, so the question of whether the other shop still has that size is answered without picking up the phone.
It rests on stocktaking and warehouse management.
Loyalty
Loyalty that lives on the customer's phone, with no plastic and no app
That detail decides whether the scheme works. A plastic card stays at home on the day you need it and an own-brand app is installed once and deleted a month later; a card in Apple Wallet or Google Wallet, by contrast, always travels on the phone next to boarding passes and travel cards.
Points build up on their own at the till
According to the scheme you define, and are redeemed for the rewards you configure. The card updates on the customer's phone with their balance, so your brand stays present after the purchase without sending a single email.
Every movement is recorded
The scheme can be analysed rather than assumed to work: who comes back, how often and how much more they spend when they take part.
Promotions apply themselves on the receipt
Discounts and campaigns stop depending on the person at the counter remembering to apply them, which is where they get lost and where till discrepancies come from.
It rests on loyalty wallet cards and the POS promotions and campaigns.
The modules your company needs
Start with whatever hurts most today and add the rest when you need it. No data is ever entered twice.
Warehouses, stock and manufacturing
Real-time multi-warehouse stock, locations, stock counts, transfers and traceability by batch or serial number, connected to purchasing and sales.
Find out moreAccounting and finance
Invoices post themselves, AEAT tax forms are built from real data and the bank reconciles almost on its own. With Verifactu, TicketBAI and SII solved.
Find out moreERP · Purchasing and sales
The complete purchasing and sales circuit with document traceability, expenses from your phone and profitability reports, connected to stock and accounting.
Find out morePOS, retail and loyalty
A point-of-sale terminal compliant with Spanish anti-fraud law and Verifactu, promotions and campaigns, marketplace synchronisation and the full purchasing and sales cycle.
Find out moreSuccess stories
Companies already using it
Giro 180
Product: CSG-Central de compras
Icaria
Product: CSG-Clínicas
Outletui
Product: CSG-Retail
Clearing things up
Frequently asked questions
Answers to what we get asked most.
Is the POS Verifactu compliant?
Yes. The platform's invoicing generates the chained, tamper-proof records required by the regulation and submits them to the tax authority, without changing how you work at the counter.
Does it work with a barcode scanner and a scale?
Yes, and with the payment methods you use, including split payment when the customer divides the amount between card and cash. A POS is judged in the queue: if taking payment takes ten seconds too long, the shop feels it every day.
Does each sale draw down stock and post to accounting on its own?
Yes. The inventory movement and the accounting entry are a consequence of taking the payment, not later work, so shop stock and accounting are up to date without anyone transferring anything anywhere.
Can sales from several shops be consolidated?
Yes, and in real time. Sales from every location are analysed together with the stock of each shop and warehouse in plain view, so comparing two shops compares the same thing rather than two ways of recording.
Does the loyalty card need an app?
No. It is stored in Apple Wallet or Google Wallet, alongside boarding passes, and updates itself with the points balance. That is the difference between a scheme people use and a plastic card left at home.
Can we do a stocktake without closing the shop?
Yes. Counts can be partial, by product family, by zone or by turnover, so what moves most is counted every few weeks. That way a discrepancy is caught close to when it happened rather than a year later.