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Consiga
Compliance and documents

Visitor Log

A digital record of who enters your premises, who they are visiting, why, and their entry and exit times.

The reception notebook has three well-known problems: every visitor can read the previous entries, handwriting makes half the records illegible, and when you need to consult it you have to go through pages by hand.

A digital log solves all three and adds what really matters on the day something happens: in an emergency, knowing in seconds who is inside the building; and for an audit or a security incident, being able to check who came in, when and to see whom.

On sites with access control it pairs with staff identification, so the record of who was on the premises is complete rather than covering external visitors only.

The reception notebook

Three problems everyone treats as normal

The paper visitor book works fine until you consider what it involves:

  • Every visitor reads the previous entries as they sign: name, company, who they came to see. That is third-party information in plain view of anyone.
  • Handwriting makes half the records illegible, precisely the ones you will need to read.
  • Consulting it means going through pages by hand, so in practice it never gets consulted.

A digital log solves all three: each visit is recorded with the visitor's name, company, reason, host and entry and exit times, without anyone seeing anybody else's details.

In an emergency

Knowing in seconds who is inside the building

This is the reason the log stops being a formality. In an evacuation, the list of who is on the premises (and who has already left) is exactly the information you need and have no time to reconstruct.

With entries and exits recorded, that list is available immediately and up to date. With a notebook, you have to take it with you and decipher it outside the building.

On sites with access control, the visitor log pairs with staff identification, so the list of who was on site is complete rather than covering external visitors only.

Looking back

Who came in, when and to see whom

Queries to the history almost always arrive for a specific reason and in a hurry: a security incident, something that goes missing, an audit asking for access control, or a claim placing somebody in the building on a given day.

With a digital log, that query is resolved by filtering by date, by person or by host. With the notebook, it is resolved by going through pages and accepting that handwriting decides what can be read.

And there is an added external effect that gets noticed: a reception desk that records into a system, rather than passing over a sheet with other people's details in plain view, says something about how carefully that company treats information.

Clearing things up

Frequently asked questions

Answers to what we get asked most.

What is wrong with a paper visitor book?

Three things: each visitor reads the previous entries as they sign, handwriting makes half the records illegible, and consulting it means going through pages by hand, so in practice it never gets consulted.

Is it useful in an emergency?

It is its most important use. In an evacuation, the list of who is inside and who has already left is available immediately and up to date, whereas a notebook has to be carried out and deciphered outside the building.

Can I check the history afterwards?

Yes, filtering by date, by person or by host. Queries usually arrive urgently and for a specific reason: a security incident, something that goes missing, or a claim placing somebody in the building on a given day.

Does it cover staff as well?

On sites with access control, yes: the visitor log pairs with staff identification, so the list of who was on the premises is complete rather than covering external visitors only.

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