GPS Tracking
Your vehicles' position in real time on the map, with each one's route history.
It serves three concrete and very different purposes. The first is operational: when an urgent call comes in, it goes to the vehicle that is actually closest rather than the one somebody thinks is nearby. The second is service: you can tell a customer what time the technician will arrive with something better than a guess.
The third appears when there is a dispute. Route history answers with data the questions that would otherwise be one person's word against another's: whether that address was visited, at what time and for how long.
Kilometres travelled also feed fleet control, so mileage-based servicing raises its own alerts without anyone writing down the odometer.
Better dispatch
The nearest vehicle, not the one somebody thinks is nearby
When an urgent call comes in, the decision is made in thirty seconds and almost always from memory: "Javi must be around there". Sometimes it is right, and sometimes it sends somebody across town while another was ten minutes away.
With real-time position on the map, that decision stops being a bet. You see who is closest, assign them the job and they arrive sooner, which is the only thing the customer who called cares about.
The same data serves the opposite purpose: telling a customer what time the technician will arrive with something better than "this afternoon". And that is where it shows in perceived service, because an estimated time that is met is worth more than a broad promise.
The history
When there is a dispute, the route answers
Arguments about journeys are among the hardest to settle, because it is usually one person's word against another's: whether that address was visited, at what time, how long for, or whether that route justified the hours invoiced.
Route history answers those questions with data. This is not about distrusting the team: it is that without a record, any customer complaint gets settled by persistence rather than facts, and that hurts whoever is in the right just as much.
The history also serves internally: comparing actual routes against planned ones usually reveals journeys that could be grouped, dead time between jobs, and areas where more travel is lost than anyone had calculated.
Data that feeds through
Kilometres stop being written down by hand
A standalone tracking module is good for looking at a map. Connected to everything else, it solves problems that have nothing to do with maps.
Kilometres travelled reach fleet control on their own, so mileage-based servicing fires when it genuinely should rather than when somebody remembers to check the odometer. That is the difference between a maintenance plan that gets followed and one that exists on a sheet.
And in field service, the technician's position alongside their day's schedule lets you reorganise the route when an emergency comes up without wrecking the remaining visits or leaving a customer waiting without notice.
Clearing things up
Frequently asked questions
Answers to what we get asked most.
What is real-time position for?
To assign an urgent call to the vehicle that is genuinely closest, rather than the one somebody thinks is nearby; and to tell the customer what time the technician will arrive with something better than a broad guess.
Is route history kept?
Yes, and it answers with data what would otherwise be one person's word against another's: whether an address was visited, at what time and for how long. Without a record, a complaint gets settled by persistence, which hurts whoever is in the right too.
Does it help improve routes?
Yes. Comparing actual routes with planned ones usually reveals journeys that could be grouped, dead time between jobs, and areas where more travel is lost than anyone had calculated.
Does it connect with the rest of the system?
Yes: kilometres feed fleet control for mileage-based servicing, and in field service the technician's position alongside their schedule lets you reorganise the route for an emergency without wrecking the remaining visits.
Transport, fleet and tracking
Shipments with their legal paperwork (DeCA, eCMR and consignment note), a driver portal with nothing to install, GPS and fleet control.
Transport
Organise your shipments end to end (loading and unloading stops, packages, assigned vehicle and driver) and issue the legal paperwork the road requires.
View moduleFleet Control
Each vehicle's complete record (roadworthiness tests, insurance, servicing, drivers and costs) with automatic alerts before anything expires.
View moduleIoT · Sensors
Connected sensors for temperature, humidity and other variables, with continuous historical logging and automatic alerts when a reading goes out of range.
View moduleIndoor Location
Locating people and assets inside buildings using beacons, with zones defined on the floor plan.